1. Introduction
This Privacy Policy describes how Kairos Momenta Travel Agency LLC ("Kairos Momenta," "we," "our," or "us") collects, uses, discloses, and otherwise processes personal information in connection with the use of our website, mobile applications, and related services (collectively, the "Services").
This Privacy Policy applies to all individuals who access or interact with our Services, including users located in the United States, Uganda, the European Economic Area, Canada, and other jurisdictions in which we operate.
By accessing or using the Services, you acknowledge that your personal information will be processed in accordance with this Privacy Policy. Your use of the Services is also subject to our Terms of Use.
2. Nature of Services and Platform Role
Kairos Momenta operates as a travel search, comparison, and referral platform. The Services enable users to search for and compare travel-related offerings, including flights, accommodations, rental vehicles, and travel packages.
Kairos Momenta does not provide, own, control, or operate the travel services displayed on the platform. All travel services are provided by independent third-party providers, including airlines, hotels, car rental companies, and travel agencies.
When users select travel services, they may be redirected to third-party platforms to complete bookings. Any personal information provided to such third parties is subject to their respective privacy policies, and Kairos Momenta is not responsible for the privacy practices of third-party providers.
Kairos Momenta may, in the future, introduce additional services including direct booking functionality, payment processing, customer accounts, and loyalty or rewards programs. Where such services are introduced, additional personal information may be collected as necessary to provide those services.
3. Information We Collect
Kairos Momenta collects personal information through direct interactions with users, automatically through the use of the Services, and from third-party sources.
We may collect information that users voluntarily provide, including names, email addresses, telephone numbers, and communications submitted through forms, inquiries, or account registration processes.
We also collect technical and usage data automatically when users interact with the Services. This information may include IP addresses, device identifiers, browser type, operating system, referring URLs, search activity, pages visited, and interactions with content.
Location information may be collected based on IP address or, where permitted by law and with user consent, through device-level location services.
We may receive personal information from third-party partners, including travel providers, analytics providers, and advertising networks, in connection with user interactions with the Services.
If Kairos Momenta introduces booking or payment features in the future, we may collect additional data including traveler details, booking history, and payment-related information as required to facilitate transactions.
4. Use of Personal Information
Kairos Momenta processes personal information for purposes necessary to operate, maintain, and improve the Services.
Personal information is used to provide travel search results, facilitate connections with third-party providers, and enhance user experience through personalization and recommendations.
We use personal information to communicate with users, respond to inquiries, and provide customer support.
Information may also be used for analytics, research, and product development to improve functionality and performance of the Services.
Where permitted by law, personal information may be used for marketing purposes, including sending promotional communications and personalized advertisements.
Personal information is also used to detect, prevent, and investigate fraud, abuse, and security incidents, and to comply with applicable legal obligations.
5. Legal Basis for Processing
Where required by applicable law, including in the European Economic Area and the United Kingdom, Kairos Momenta processes personal information on the basis of lawful grounds including the performance of a contract, compliance with legal obligations, legitimate interests, and user consent.
Users may withdraw consent at any time where consent is the basis for processing.
6. Disclosure of Personal Information
Kairos Momenta may disclose personal information to third parties as necessary to operate the Services and comply with legal obligations.
Personal information may be shared with travel providers and partners to facilitate referrals, bookings, and related services. These providers process personal information in accordance with their own privacy policies.
We may share personal information with service providers that perform functions on our behalf, including hosting, analytics, customer support, and technical services.
Personal information may also be shared with advertising and marketing partners to deliver relevant advertisements and measure campaign performance, subject to applicable law.
In addition, we may disclose personal information where required to comply with legal obligations, enforce our Terms of Use, or protect the rights, safety, and property of Kairos Momenta and others.
8. Data Retention
Kairos Momenta retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including for operational, legal, and regulatory purposes.
Retention periods vary depending on the type of data and applicable legal requirements.
9. Data Security
Kairos Momenta implements reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no system can be guaranteed to be completely secure.
10. International Data Transfers
Personal information may be transferred to and processed in countries outside the user's jurisdiction, including the United States and Uganda.
Kairos Momenta takes appropriate measures to ensure that such transfers comply with applicable data protection laws.
11. Rights of Users
Depending on applicable law, users may have rights to access, correct, delete, or restrict the processing of their personal information, as well as rights to data portability and to object to certain processing activities.
Users may exercise their rights by contacting info@kairosmomenta.com.
12. California Privacy Rights
Residents of California may have rights under applicable law to request access to personal information collected about them, request deletion of personal information, and opt out of certain data sharing practices.
13. European Privacy Rights
Users located in the European Economic Area may have rights under applicable law including the right to access, rectify, erase, or restrict processing of personal information.
14. Uganda Data Protection Compliance
Kairos Momenta complies with the Data Protection and Privacy Act, 2019 of Uganda. Personal data shall be processed in a lawful and fair manner and collected for specified and legitimate purposes. Appropriate safeguards shall be implemented to protect personal data against unauthorized access, disclosure, or loss. Personal data shall not be retained longer than necessary for the purpose for which it was collected. Data subjects located in Uganda may request access to, correction of, or deletion of their personal data by contacting info@kairosmomenta.com.
15. Children's Privacy
The Services are not intended for individuals under the age of 16, and Kairos Momenta does not knowingly collect personal information from children.
16. Third-Party Links
The Services may contain links to third-party websites or services. These links are provided for convenience only. Kairos Momenta does not control or endorse the content, policies, or practices of third-party websites and shall not be responsible for any issues arising from their use.
17. Changes to this Privacy Policy
Kairos Momenta may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
18. Contact Information
Kairos Momenta Travel Agency LLC
United States (Primary Operations)
Uganda (Regional Operations)
Email: info@kairosmomenta.com